ROB HENDERSON

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My Skills and Experience

                                                              PROFESSIONAL SUMMARY

Marketing professional with 10+ years experience in Direct and Relationship Marketing with a successful record of
managing multi-million dollar client accounts.

Accomplished at turning under-performing and challenging accounts into profitable programs. A solid working knowledge of all aspects of account and project management principles used to find innovative ways to build stronger relationships with customers. 

Proven results increasing traffic, acquisitions and retention, cost savings and revenue.

                                                            CAREER ACCOMPLISHMENTS 

  •   Drove completion of company website redesign project in under three months.
  •   Led client project to rename / rebrand a radio network.
  •   Supervised the preparation of 10+ presentation decks for six new business client prospects.
  •   Supplied POV for implementation and use of two prospecting and lead management SAS programs.
  •   Launched partner business by completing business application and developing company collateral. 
  •   Spearheaded development of process for new business research documentation and presentation.
  •   Owned client relationship for $8.5MM Consumer Packaged Goods POS production and distribution account.
  •   Delivered $30K+ in annual savings maintaining integrity of project scope.
  •   Increased materials shipment savings by $175K+ annually.
  •   Developed financial templates for promotional summarization and budget reconciliation.
  •   Performed significant role in development and launch of On-Demand / SAS applications.
  •   Drove over $200K in annual revenue by providing specifications for new product development.
  •   Reduced direct marketing costs by 15% by refining production guidelines.
  •   Worked directly with vendors in creation and production fo 25-30 new catalog items annually.
  •   Introduced, cultivated and maintained list of key vendors for new product development.
  •   Turned senior travel program to profitability in six months through increased targeted offers.
  •   Led project for travel package that had first-ever 100% sell-through in less than 24 hours.
  •   Organized turnaround of problem accounts, using integrated multi-channel marketing programs.
  •   Managed subscription program for marketing distress travel inventory to targeted travel audience.
  •   Demonstrated prowess in managing difficult client relationships.

                                                                    AREAS OF EXPERTISE

           Direct Marketing                              CRM / Loyalty Marketing                          Targeted Marketing 
         Multi-Channel Marketing                   Database Marketing                                 Integrated Marketing
         Retail Marketing                              National Media Marketing                         Promotions Marketing      
         Shopper Marketing                          Interactive / Digital Marketing                   Brand Positioning              
                   
         Brand Management                          Database Management                             Project Management       
         Fulfillment Management                   Logistics Management                              Warehouse Management

PROFESSIONAL EXPERIENCE

        Account Supervisor - New Business Development
        Razor Business Strategy Consultants, 2008 - 2009

        Senior Account Executive / Account Supervisor
        Integrated Merchandising Systems, 2003 - 2008

        Marketing Assistant Manager
        International Wine Accessories, 2002 - 2003

        Senior Account Executive
        Brierley & Partners, 1998 - 2002
 

        Marketing Coordinator

        Kennedy Marketing, 1997 – 1998           

 

        Customer Service / Refund Agent

        Southwest Airlines, 1995 – 1997          

        Manager - Deli / Department 97
        Wal-Mart Superstore, 1993 - 1994  

 


EDUCATION

 

        B.S., Business Administration / Kinesiology

        Stephen F. Austin State University

 


ADDITIONAL SKILLS

 

        Proficiencies in Microsoft Office - Word, Excel, Power Point, Outlook, Acrobat and AS/400 
        application system.
        
        Spanish
 

 

 

        References available upon request.


For a full, current resume please submit your information on the Contact Me Page.

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